Terms of service

Last updated: September 9, 2026

These Terms of Service govern your use of https://threadhearthco.com and purchases from Thread Hearth. By accessing the website or placing an order, you agree to these terms.

Store Operator

The store is operated by THREAD HEARTH LLC, located at 9008 Conjunction Rd, Hartville, MO 65667, United States. References to we, us and our mean THREAD HEARTH LLC, operating as Thread Hearth.

Eligibility and Acceptable Use

You must be legally capable of entering a binding agreement to place an order. You may not use the website for unlawful, fraudulent or abusive activity; interfere with its operation; introduce malicious code; scrape the website without authorization; or violate another person’s rights.

Product Information

We make reasonable efforts to describe products accurately. Screen settings may affect how colours appear. Product dimensions and other details are approximate unless stated otherwise. We may correct typographical errors and update information when necessary.

Orders and Acceptance

Submitting an order is an offer to purchase. We may accept, decline or cancel an order for reasons including unavailable stock, pricing or description errors, suspected fraud, payment failure, shipping restrictions or quantity limits. An order confirmation acknowledges receipt and does not guarantee acceptance. Acceptance occurs when the order ships.

Prices Taxes and Payment

Prices are displayed in U.S. dollars unless stated otherwise. Applicable taxes are calculated at checkout. You authorize us and our payment providers to charge the payment method selected at checkout. Available payment methods are shown during checkout.

Shipping Returns and Cancellations

Shipping is governed by our Shipping Policy. Returns, exchanges and refunds are governed by our Return and Refund Policy. Cancellations are governed by our Cancellation Policy. These policies form part of these Terms.

Intellectual Property

Website content, branding, graphics, product text and other materials are owned by us or used with permission and are protected by applicable laws. You may use the website for personal shopping purposes but may not reproduce, distribute or exploit its content without permission.

Third Party Services and Links

The store may use or link to third-party services, including Shopify and payment providers. Third parties operate under their own terms and privacy practices. We are not responsible for third-party websites that we do not control.

Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the website and services are provided without warranties beyond those expressly stated or required by law. We are not liable for indirect, incidental, special or consequential losses arising from use of the website or products. Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.

Indemnification

To the extent permitted by law, you agree to indemnify us against claims and reasonable costs arising from your unlawful use of the website or material breach of these Terms.

Governing Law

These Terms are governed by the laws of the State of Missouri and applicable federal law, without limiting consumer rights that apply under mandatory law.

Changes and Severability

We may update these Terms by posting a revised version on the website. If any provision is held unenforceable, the remaining provisions remain in effect.

Contact

Email: support@threadhearthco.com

Phone: +1 720-233-5065

Address: THREAD HEARTH LLC, 9008 Conjunction Rd, Hartville, MO 65667, United States